Help
Complaint or Suggestion
To submit a comment about any portion of the Lake County Connection service, including vehicle, reservation process, driver, etc., send an email to lcc@mcdonaldtransit.com or call any of the following numbers during normal business hours (8 a.m. to 5 p.m., Monday-Friday, except holidays):
Lake County Connection Call Center: 352-742-2612
TTY: 800-955-8771] Florida Commission for the Transportation Disadvantaged Ombudsman Help Line: 800-983-2435.
TTY: 800-955-8771] Florida Commission for the Transportation Disadvantaged Ombudsman Help Line: 800-983-2435.
To submit a compliment, complaint or suggestion about any of the fixed routes, download the forms here and submit it to Lake County Transit Division at 2440 U.S. Highway 441, Fruitland Park, FL 34731.
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